Shipping policy
Shipping Regions: SoleBrace currently ships to Australia, New Zealand & Canada.
Order Processing Time
- All orders are processed within 1-2 business days (Monday to Friday).
- Orders placed after 12:00 PM GMT+8 will be processed the next business day.
- You will receive a confirmation email once your order is placed, and a tracking number once your order ships.
Shipping Time
- Standard delivery takes 6-12 business days depending on your country and location. (Shipping to remote regions could take longer)
- Shipping times may vary slightly during peak periods or public holidays, but we always do our best to get your order to you promptly.
Shipping Costs
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FREE Shipping available for all orders over A$100. No hidden fees or surprises at checkout.
Tracking Your Order
Once your order is dispatched, you’ll receive an email with tracking information. You can follow your package's journey straight to your door.
Track Here: https://solebrace.com/tracking
Issues With Delivery?
If your order hasn’t arrived within the estimated timeframe, or you experience any issues with delivery, please contact our support team:
📧 Email: support@solebrace.com
We’re here to help every step of the way.